TERMS OF SERVICE
Last updated: 16th October 2026
OVERVIEW
This website is operated by Fraboost. Throughout these terms, "we", "us" and "our" refer to Jawan Forever Ltd trading as Fraboost. "You" and "your" refer to anyone who visits our website or buys from us.
By using our website or placing an order, you agree to these terms. Please read them carefully. They explain how we sell to you, how delivery and returns work and what your rights are. If you don't agree with them, please don't use our website.
Nothing in these terms affects your legal rights as a consumer under UK law.
Questions? Email us at help@fraboost.com.
SECTION 1: WHO WE ARE
Fraboost is an online women's clothing store owned and operated by Jawan Forever Ltd, a private limited company registered in England and Wales.
Company number: 15886742
Registered office: 1 to 3B Alfred Road, Birmingham, England, B11 4PB
Email: help@fraboost.com
SECTION 2: USING OUR WEBSITE
2.1 By using our website, you confirm that you are at least 18 years old, or that you are using it with the permission of a parent or guardian.
2.2 You must not use our website for anything illegal or unauthorised, or in a way that breaks any law.
2.3 You must not try to damage, disrupt or gain unauthorised access to our website, or upload viruses or any harmful code.
2.4 We may refuse service to anyone, at any time, if we have a good reason, for example suspected fraud or misuse of our website.
SECTION 3: YOUR ACCOUNT
3.1 You can shop as a guest or create an account. If you create one, please keep your login details safe and don't share them with anyone.
3.2 Please make sure the information you give us is accurate and up to date, including your email address, delivery address and payment details.
3.3 You are responsible for any activity on your account. If you think someone has used it without your permission, contact us straight away at help@fraboost.com.
SECTION 4: PRODUCTS
4.1 We try hard to describe and photograph every item accurately. Colours may look slightly different depending on your screen, and measurements may vary a little from piece to piece.
4.2 Size guides are shown on product pages to help you choose. If you're unsure about sizing, email us before ordering and we'll help.
4.3 Some items are available in limited quantities. All orders depend on stock being available.
4.4 Our products are sold for personal use only. We may refuse or cancel orders that appear to be placed for resale.
SECTION 5: ORDERING AND HOW THE CONTRACT IS MADE
5.1 Placing an order is an offer to buy the items in your basket. The contract between us is only formed when we send you an email confirming your order has been dispatched.
5.2 After you place your order, we'll send you an email to say we've received it. This email does not mean we have accepted your order.
5.3 We may decline or cancel an order, for example if an item is out of stock, there is an error in the price or description, we can't verify your payment, or we suspect fraud. If this happens, we'll tell you and give you a full refund.
5.4 We may limit the quantity of items that can be bought per person, per household or per order.
SECTION 6: PRICES AND PAYMENT
6.1 All prices are shown in pounds sterling (GBP) and include VAT.
6.2 Your orders are shipped from our warehouses in Germany and France. Our prices already include any UK import VAT and customs duties, so there is nothing extra to pay when your parcel arrives.
6.3 We take payment when you place your order. You can pay using any of the methods shown at checkout. Card payments are encrypted and processed securely, and we never store your full card details.
6.4 We may change our prices at any time. The price you pay is the price shown when you placed your order.
6.5 If we find a pricing error after you've ordered, we'll contact you. You can then choose to buy the item at the correct price or cancel your order for a full refund.
SECTION 7: DELIVERY
7.1 We deliver to addresses in the United Kingdom only.
7.2 All orders are sent from our warehouses in Germany or France. You can choose between two options at checkout:
Standard Shipping: Free, estimated delivery in 4 to 5 business days
Insured Express Shipping: £4.95, estimated delivery in 2 to 3 business days
7.3 Business days are Monday to Friday, excluding UK bank holidays. Delivery times are estimates and start from the day your order is dispatched. Sometimes deliveries are delayed by things outside our control, such as customs checks, busy periods or courier problems. We'll keep you updated if this happens.
7.4 Insured Express Shipping is tracked and insured for the full value of your order. If an insured parcel is lost or damaged on the way to you, we'll send a replacement or refund you in full.
7.5 We are responsible for your order until it has been delivered to you or to someone you nominated. This applies whichever delivery option you choose.
7.6 Please check your delivery address before you order. If a parcel comes back to us because the address was incorrect or incomplete, we'll contact you to arrange a resend. We may charge for the extra delivery.
7.7 The items become yours once we have received full payment.
SECTION 8: CANCELLATIONS AND RETURNS
8.1 You have the right to cancel your order within 14 days of receiving it, without giving a reason. If your order arrives in separate parcels, the 14 days start the day after the last parcel arrives.
8.2 To cancel, email help@fraboost.com with your name, order number and the items you want to return. We'll send you the return address and instructions.
8.3 Please send the items back within 14 days of telling us you are cancelling.
8.4 Items must be returned unworn, unwashed and undamaged, with their original tags attached. You can try items on as you would in a shop. If an item comes back worn, washed, damaged or without its tags, we may reduce your refund to reflect its reduced value.
8.5 For hygiene reasons, swimwear, lingerie and earrings can't be returned once the hygiene seal or protective liner has been removed, unless they are faulty.
8.6 If you change your mind, you are responsible for the cost of returning the items. We recommend using a tracked service, because we can't refund items that don't reach us.
8.7 If you cancel your whole order, we'll refund the price of the items and the original delivery cost, up to the cost of our cheapest delivery option, Standard Shipping, which is free. This means the £4.95 for Insured Express Shipping is not refunded unless the items are faulty or not as described.
8.8 We'll issue your refund within 14 days of receiving the items back, or of receiving proof that you've sent them, whichever is sooner. Refunds go back to your original payment method.
SECTION 9: FAULTY OR INCORRECT ITEMS
9.1 Under the Consumer Rights Act 2015, everything we sell must be of satisfactory quality, fit for purpose and as described.
9.2 If you receive an item that is faulty, damaged or not what you ordered, email help@fraboost.com as soon as possible with your order number and photos of the problem.
9.3 If you contact us within 30 days of delivery, you're entitled to a full refund. After 30 days, you may be entitled to a repair or replacement, or a refund if that doesn't solve the problem.
9.4 We'll pay the cost of returning faulty or incorrect items.
9.5 Normal wear and tear, accidental damage and damage caused by not following the care instructions are not faults.
SECTION 10: DISCOUNT CODES AND PROMOTIONS
10.1 Discount codes can only be used once per order and can't be combined with other offers unless we say so.
10.2 Codes have no cash value, can't be exchanged for cash and may have an expiry date or minimum spend.
10.3 If you return items bought with a discount, your refund will be the amount you actually paid.
10.4 We may withdraw a promotion or code at any time, or cancel orders where a code has been misused.
SECTION 11: REVIEWS AND FEEDBACK
11.1 We love hearing from our customers. If you leave a review, comment or photo on our website or social media and tag us, you allow us to show it on our website and in our marketing. We may display your first name and town alongside it.
11.2 Please don't post anything that is offensive, unlawful, misleading or that belongs to someone else. We may remove any content that breaks these rules.
SECTION 12: OTHER WEBSITES
Our website may include links to other websites, such as social media platforms and payment providers. We don't control these websites and aren't responsible for their content or how they handle your information. Please check their terms and privacy policies before using them.
SECTION 13: YOUR PERSONAL INFORMATION
We handle your personal information as described in our Privacy Policy.
SECTION 14: ERRORS ON OUR WEBSITE
Occasionally our website may contain mistakes in product descriptions, prices, stock levels or delivery times. We may correct these at any time, including after you've ordered. If a mistake affects your order, we'll contact you before going ahead.
SECTION 15: INTELLECTUAL PROPERTY
All content on our website, including photos, text, logos and design, belongs to Jawan Forever Ltd or is used with permission. You must not copy, reproduce, sell or reuse any of it without our written consent.
SECTION 16: OUR LIABILITY
16.1 We are responsible for loss or damage you suffer that is a foreseeable result of us breaking these terms or failing to use reasonable care and skill.
16.2 We aren't responsible for loss or damage that wasn't foreseeable, or for any business losses. Our products are for personal use only.
16.3 We aren't responsible for delays or failures caused by events outside our reasonable control, such as extreme weather, strikes, courier disruption, customs problems or technical failures.
16.4 Nothing in these terms limits or excludes our liability where the law doesn't allow it, including for death or personal injury caused by our negligence, fraud, or breach of your legal rights as a consumer.
SECTION 17: SUSPENDING ACCESS
If you break these terms, we may suspend or close your account and refuse future orders. Any orders you have already paid for and that we have accepted will still be handled in line with your legal rights.
SECTION 18: OTHER IMPORTANT TERMS
18.1 If a court decides that any part of these terms is invalid, the rest will still apply.
18.2 These terms, together with our Privacy Policy and any policies referred to in them, make up the whole agreement between you and us.
18.3 If we don't enforce one of our rights straight away, we can still enforce it later.
SECTION 19: CHANGES TO THESE TERMS
We may update these terms from time to time. The latest version will always be on this page. The terms that apply to your order are the ones shown when you placed it.
SECTION 20: GOVERNING LAW
These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland, you can also bring a claim in your local courts. If you have a complaint, please contact us first and we'll do our best to put things right quickly.
SECTION 21: CONTACT US
Fraboost
1 to 3B Alfred Road, Birmingham, England, B11 4PB
Email: help@fraboost.com